DESCRIPTION

• Starting date : As soon as possible
• Hourly/yearly wage : To be discussed

• We’re in the business of helping organizations help their people, because we believe that engaged people are the driving force behind society. Each day, our employees and the programs they deliver are recognized as essential to the financial security, health and productivity of our clients and their people.
  
  To do so, we hire talented professionals and strategic leaders who will embrace the long-term client relationships we value, and will listen and work together with colleagues and our clients to deliver integrative solutions that fit. A career with us includes work/life balance, ongoing education and training, competitive compensation and benefits, and the chance to be a member of a collaborative and dynamic team.
  
  As we continue to grow, we want to hear from exceptional candidates who value their career as an opportunity to help organizations help their people.
  
  Working at Morneau Shepell means:
  
  - Pride in achieving the Healthy Entreprise – Elite certification
  - Enjoying flexible work hours
  - Possibility to quickly advance your career
  - A flexible benefits program as of first day of work
  - Working in the heart of downtown
  - Easy access to public transport
  
  If we sound like an organization that fits you, we’re interested in hearing from accountable professionals qualified for the following opportunity:
  
  Workplace Support Program Coordinator
  Montreal, Quebec
  Permanent
  
  The Workplace Support Program Coordinator is responsible for case coordination and monitoring of all work place support program services from beginning to end. Responsibilities include but aren't limited to:
  
  - Acting as direct a contact for the corporate customer and maintains this communication throughout the duration of all cases.
  - Ensuring monthly reports are received within designated timelines.
  - Ensuring that reports are approved by the Clinical Manager and sent to the corporate customer.
  - Acting as point of contact in dealing with any case specific questions/requirements involving the corporate customer.
  - Ensuring proper release and documentation is received directly from corporate customer to initiate WSP service within aggressive timelines.
  - Ensuring assignment of cases to appropriate counselor in consultation with Clinical Manager.
  - Assisting the counsellor network with all WSP administrative and procedural concerns, including training and coaching on administrative documents.
  - Reviews and highlights the appropriateness of using the counsellor again for this type of case with Clinical Manager.
  - Other duties as assigned .
  
  Ideal candidates will have a college degree in Social Services, Psychology or any related discipline or equivalent combination of education and experience. Successful candidates will also have a minimum of 3 years customer service and administrative experience. You have outstanding multi-tasking, strong organizational and superior interpersonal skills. You are a highly reliable achiever who has excellent computer skills and are very familiar with all MS Office software applications. Very good verbal and written communications skills are required (French and English).
  
  Morneau Shepell is also the first company in our field, in the province of Québec, to achieve the Healthy Enterprise – Elite certification. This special distinction is the reflection of our organizational practices contributing to health and wellness in the workplace. As Canadian leaders in employee health and productivity, we ‘walk the walk,’ and start with our own employees.
  
  We are thankful for your interest in Morneau Shepell, and regret that we cannot personally connect with every applicant. We assure you that your resume will be reviewed and considered for appropriate opportunities in the future that come up.

Company description

We’re in the business of helping organizations help their people, because we believe that engaged people are the driving force behind society. Each day, our employees and the programs they deliver are recognized as essential to the financial security, health and productivity of our clients and their people.

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