• 2364420
  • (Reference :1600022396)
  • Associate Proactive, Mastercard

DESCRIPTION

  • Description
    Permanent position, 37.5h per week

    Schedule: candidates must be fully available and flexible from 10am to 9pm, on Monday to Friday

    Location: 129 St. Jacques W., Montreal





    Responsibilities:



    Outbound
    calls - as a front line contact center employee you will play a
    critical role in delivering great customer experience with our
    customers.
    You
    will build, enhance and protect relationships with customers through
    listening, problem solving and recommending products, solutions and
    services.
    You will proactively identify sales opportunities, including cross-selling opportunities to other groups within BMO
    Qualifications
    Qualifications :

    Passion for helping customers

    Sales
    and service oriented with a demonstrated ability to proactively listen,
    identify sales opportunities and solve problems during outbound calls.

    Strong communication skills (over the telephone and in person)

    Solid computer and multi-tasking skills

    Team player

    Fully bilingual



    Education and Accreditation:
    Completed high school education, or equivalent work experience

Company description

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