What is Canoe Passport?

With Canoe Passport, you benefit from a customized configuration on most of Canoe.ca websites. It also gives you access to forums and blogs. You can choose to receive newsletters and participate in our contests. Becoming a member of Canoe Passport is free of charge.

Moreover, Canoe Passport gives you the possibility to buy complementary services throughout all Canoe.ca sites. However, please take note that you have to enter your credit card number on a secured page for every purchase you make. We will never charge you services without your knowing.

By subscribing to Jobboom, you automatically become a Canoe Passport member.

I want to log in to Jobboom so that I can access all your services. How can I log in?

Logging into Jobboom:

1. Click on Log in on top of the homepage if you are already a Jobbboom member or on Sign up if you want to become a member.
2. In the Already a member? Please log in area, enter your e-mail address and password if you are already a member. Otherwise, enter your e-mail address in the Become a Jobboom member area.
3. Then, click on Log in or Sign up to Jobboom depending if you are a member or not.

You can now access all Jobboom services, including:

• Finding jobs that match your employment profile.
• Applying for jobs online.

I lost my password. What should I do?

1. Click on Log in at the top of the homepage.
2. In the left section, click on the Lost your password hyperlink. This will take you to the Lost password page.
3. Enter the e-mail address you used to register with Jobboom.
4. Click on Submit.

We will send you an e-mail with a link that will allow you to reset your password. This step is required for security reasons.

I'm having trouble logging in with my e-mail address and password. What should I do?

E-mail address

1. Make sure you entered your e-mail address correctly.
   Example: name@company.com
2. Make sure you entered the most recent e-mail address you registered with Jobboom.

Password

1. Passwords must be 5 to 25 characters (letters and numbers only).
2. You can change your password if you're sure you've entered the correct e-mail address.

Still can't log in to Jobboom? Send an e-mail to our customer service centre.

I have a new e-mail address. How can I update my file with this information?

1. Click on Log in on the homepage.
2. Enter your e-mail address and password in the left section and click on Log in.
3. Click on the drop-down menu of the My Jobboom tab at the top of the page and select My Canoe Passport.
4. Click on the Edit button next to your current e-mail address.
5. Before you go on, please read carefully the following information about e-mail modification.
6. Enter your new e-mail address in both fields.
7. Click on Submit.

We will send you an e-mail at your new e-mail address.

Your need to validate your new e-mail address before you can apply for jobs on Jobboom. This step is required for security reasons.

I want to apply for a job online. What should I do?

Prerequisites:

1. Log in to the Jobboom website.
2. Make sure you have already validated your e-mail address.

Application procedure:

1. Click on the underlined job title that interests you.
2. On the job description page, click on Apply for this position.
3. Fill out the job application form.
4. Click on the Send my application button.

We will send you an e-mail confirming that your application has been sent to the employer.

When I try to apply for a job online, I get a message saying I need to validate my e-mail address. What should I do?

1. Look in your e-mail inbox for a message from Jobboom called "Validating your e-mail".
2. Open the message.
3. Follow the instructions. This step is required for security reasons. It will help prevent people from registering under your name or using your personal information.

Why do I need to create an employment profile?

Your employment profile helps us sort through job postings and find what you're looking for.

When do I need to create an employment profile?

• If you have a Canoe Passport and it is the first time you've logged into Jobboom.
• If you've deleted your Jobboom file during a previous visit to the Jobboom website.

The advantages of a personalized profile

• Create an employment profile by specifying the employment fields and type of positions you want.
• Receive relevant job postings by e-mail.
• Find jobs that match your personal profile.
• Visit the site regularly: some employers may publish job offers without using customized broadcasts.

Can you show me jobs that match my personal profile?

1. First, log in to the Jobboom website.
2. Then, click on the Jobs that match my profile at the right-hand of the Search button in the red top bar.

Some of the job postings sent to my e-mail address aren't relevant to me. How can I modify my employment profile?

1. Click on Log in on top of the homepage.
2. Enter your e-mail address and password. Then click on Log in.
3. Click on the drop-down menu of the My Jobboom tab on top of the page and select My job preferences.
4. This will take you to My employment profile page, where you will be able to make changes.

Adding an employment field to your profile:

1. Select an employment field from the Desired employment sector drop-down list.
2. Click on Add.
3. Choose the desired options in the form.
4. Click on Save.

You will now receive job postings based on your new personal preferences.

Changing an employment field in your profile:

1. Click on the double arrow next to the selection that you want to change.
2. Click on the Edit button next to the selection that you want to change.
3. Select the options that interest you in the form.
4. Click on Save.

You will now receive job postings based on your new personal preferences.

Deleting an employment field from your profile:

1. Click on the double arrow next to the employment field you want to remove.
2. Click on Delete next to the selection that you want to delete.
3. A pop-up message will appear. If you are sure you want to delete this employment field, click on Yes. If you've changed your mind about deleting this employment field, click on No.

Once you have deleted an employment field, you will no longer receive job postings related to this type of work.

I'd like to change how often I receive job postings by e-mail. What should I do?

1. Log in to the Jobboom website.
2. Click on the drop-down menu of the My Jobboom tab on top of the page and select My Jobboom preferences.
3. On Jobboom Recruiting (employment offers), check off how often you would like to receive e-mails in the E-mail frequency area.
4. Click on Save.

I already created my Jobboom profile, but now I've decided I'd like to receive job postings by e-mail. Can I modify my settings?

1. Log in to the Jobboom website.
2. Click on the drop-down menu of the My Jobboom tab on top of the page and select My Jobboom preferences.
3. On Jobboom Recruiting (employment offers), check off how often you would like to receive e-mails in the E-mail frequency area.
4. Click on Save.

I already have a resumé. Do I need to create a new one with the Jobboom template?

No, you don't have to create a resumé with the Jobboom template.

The Jobboom resumé template is a tool to help you write a detailed and structured resumé. It is not mandatory.

When you apply for a job through Jobboom, you can either use your Jobboom resumé or attach your own personal resumé. Employers cannot see your Jobboom resumé unless you apply for a position at their company.

There are a lot of interesting jobs posted on the Jobboom site, but I noticed that some have been there for two months. Are these jobs still available? How often do updates occur?

Unlike other employment websites, Jobboom only shows job postings for positions that are still available.

However, once a position is filled, it is up to the employer to remove the job posting from the Jobboom site.

Has an interesting job been listed for a long time? Maybe the employer still hasn't found the right person. Why not apply? You might be just the person they are looking for!

I'm really interested in Jobboom's services, but I don't want my current employer to know that I am looking for work elsewhere. Is confidentiality guaranteed?

Employers don't send you job postings, Jobboom does. We send you job postings that match your employment interests and you decide whether or not you want to apply.

Note: To make sure you don't accidentally apply for positions posted by your current employer, we recommend that you do not apply for jobs where the employer is "confidential" (the employer's name does not appear) or a recruiting agency.